Strategia Data Sciences

Terms and Conditions

Disclaimer:

By ticking this box, I accept that I have read, understood and agreed to these Terms and Conditions and the Privacy Policy.

[consumer only] By ticking this box, I consent to the commencement of your services under this order within the 14-day cancellation period. I understand that by waiving my right to cancel within the statutory 14-day ‘cooling-off’ period, if I decide to do so anyway, I will be responsible for the cost of the services performed until the point of cancellation. For your rights to terminate after the cancellation period, please refer to the Terms and Conditions.

 

TERMS AND CONDITIONS (“Terms”)

PLEASE READ THESE TERMS CAREFULLY

These are the terms on which we sell our products and services to you (“you”). By ordering you agree to be bound by these Terms.

You can only purchase our products and services if you are eligible to enter into a contract and are at least 18 years old.

 

  1. Who we are and what this agreement does
    • These Terms apply to the purchase, as a Consumer, by the person named in your order (“Order”) (“You”) of the services detailed in the Order (“Services”) from STRATEGIA DATA SCIENCES LTD a company registered in England and Wales under number 14353406 whose registered office is at Canada Tower 1 Canada Square, Level 39, London, England, E14 5AB (“Supplier”, “us”, “we”).
    • We licence you the use of the MyFriend application software, the data supplied with the software (“App”) and any updates or supplements to it and the Services.
    • You may only place the Order if you are an individual who agrees to purchase and receives the Services for their personal use and for purposes wholly or mainly outside the purposes of any business as defined in the Consumer Rights Act 2015 (“Consumer”). If you are not, the Order will not be valid. In that case, please let Us know and We will try to provide a quotation for you as a non-Consumer.
    • You can contact us at info@strategiadatasciences.com or via telephone number +44 7760 663 964 if you have any questions.
  1. Other terms that may apply to you
    • We may amend these Terms and Conditions from time to time. Every time you place an, please check to ensure you understand the terms that apply at that time.
    • The following documents also form part of these terms:
      • Our Privacy Policy https://www.strategiadatasciences.com/privacy-policy/, which sets out how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them
      • Our Cookie Policy, as of November 2024 we DO NOT use cookies. If our policy change we will introduce a Cookie Policy which will set out information about the cookies used by the website and the App.
  1. Registration
    • When registering on our App or for any App we provide you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.
    • We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.
  1. Order process
    • To place an order via the App you will be prompted to select the product, go through the checkout process and make the payment. You will receive an initial acknowledgement of your order (which shall constitute an offer) via email. Your offer will be deemed accepted when we send you an order confirmation (“OrderConfirmation”) at which point your Order will become a binding contract (“Contract”). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you.
    • You will have the opportunity to identify and correct any errors prior to submitting your order. We will not be responsible for any delays or inaccuracies resulting from inaccurate data.
    • Sometimes we reject orders. When this happens, we let you know as soon as possible and refund any sums you have paid.
  1. Payment terms
    • Our prices are quoted on our App dynamically depending on the selection made. You must, during the checkout process, pay for you order in full based on the subscription you select.
    • Payments may be made by any of the permitted methods specified on our website from time to time we may remove or add different payment methods.
    • We reserve the right to change our pricing from time to time but those will not apply retrospectively.
    • All amounts stated in these terms and conditions or on our website are stated exclusive of VAT.
    • If we’re unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.
  1. Product, App and Services
    • The description of the Services is as set out in the App, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Services supplied.
    • All Services which appear on the App are subject to availability.
    • If our supply of your product is delayed by an event outside our control, we will contact you as soon as possible to let you know. As long as we do this, we won’t compensate you for the delay.

 

  1. If you are a consumer and you bought online, you have a legal right to change your mind
    • Your legal right to change your mind. For most of our products bought online, you have a legal right to change your mind about your purchase, within 14 days after we have accepted your order, and receive a refund of what you paid for it, including the delivery costs. This is subject to some conditions, as set out below.
    • You can’t change your mind about an order for digital products, after you have started to download; or services, once these have been completed.
    • If your product is a service or digital content that haven’t been delivered, we refund you as soon as possible and within 14 days of you telling us you’ve changed your mind.
  1. You have rights if there is something wrong with your product
    • Your rights and remedies if you are a consumer. We honour our legal duty to provide you with products that are as described to you on our website and that meet all the requirements imposed by law. Your legal rights are summarised below. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.citizensadvice.org.uk.

 

Summary of your key legal rights

If your product is digital content, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:

·       If your digital content is faulty, you’re entitled to a repair or a replacement.

·       If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.

·       If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation

If your product is services, the Consumer Rights Act 2015 says:

·       You can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it.

·       If a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable.

·       If a time hasn’t been agreed upfront, it must be carried out within a reasonable time.

  • Your rights if you are a business. We warrant that on delivery any products shall:
    • conform in all material respects with their description and any relevant specification;
    • be fit for any purpose held out by us.
  1. We can change products

Changes we can always make. We can always change a product:

  • to reflect changes in relevant laws and regulatory requirements;
  • to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don’t affect your use of the product; or
  • to update digital content, provided that the digital content always matches the description of it that we provided to you before you bought it. We might ask you to install these updates.

 

  1. Excluding Liability
    • Losses we never limit or exclude. Nothing in these terms shall limit or exclude our liability for:
      • death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
      • fraud or fraudulent misrepresentation;
      • breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
      • any matter in respect of which it would be unlawful for us to exclude or restrict liability.
    • No implied terms. To the to the extent allowed by law, we exclude all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982.
    • Except in respect of the losses set out in clause 10.1:
      • we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
      • our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such contract.
  1. Licensing terms
    • All intellectual property rights in or arising out of or in connection with the services or products are owned by us and/or our licensors.
    • Subject to you complying with the terms of this contract, we grant you, or shall procure the grant to you of, a fully paid-up, worldwide, non-exclusive, royalty-free licence during the term of the contract to for the purpose of:
      • downloading a copy of each of your products;
      • making, storing and viewing copies of your products on desktop, laptop or notebook computers; and
      • making, storing and viewing copies of your products on mobile telephones, tablet computers or similar mobile devices
    • You shall not sub-license, assign or otherwise transfer the rights granted by this clause.
    • All intellectual property rights and other rights in the products not expressly granted by these terms and conditions are hereby reserved.
  1. Other important terms apply to our contract
    • We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We’ll contact you to let you know if we plan to do this.
    • You can only transfer your contract with us to someone else if we agree to this.
    • Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
    • If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
    • Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
    • This is our entire contract with you. These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these terms and that you have no claim for innocent or negligent misrepresentation based on any statement in this contract.
    • Governing law and Jurisdiction. If you are a consumer, please note that this contract is governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.